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Damaged or faulty orders
For orders which have been damaged in transit please inform us within 48 hours of delivery. For any orders deemed to be faulty, please inform us within 7 days of receiving the items.
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Popular help links:
- What is embossing?
- If I reorder a promotional item with the same artwork, will I pay setup charges again?
- Will I see a virtual proof (photoshopped preview of my promotional product) before my order goes into production?
- Can I order in quantities smaller or larger than those shown?
- What if I receive damaged or broken items?
